What To Expect After Contacting SERVPRO

5/14/2020 (Permalink)

I have fire or water damage to my home...Now what?

If a homeowner in Kannapolis, NC has water or fire damage to their home, it is important to act quickly. SERVPRO of North Cabarrus County & China Grove’s 24 hour a day, seven days a week availability makes us a top choice for many insurance agencies. We work closely with our local insurance agents so they are informed of all the services that we can provide. Here is what you can expect during the first several hours after contacting the restoration company.

1. A Quick Response
   When your home or business has had fire or water damage, the response time is an important factor in how time-consuming and how costly the restoration will be. SERVPRO is always open, so you can expect to hear back quickly after you have contacted us about the emergency. Once you have provided us with the necessary information, we will begin preparing to address the needs of your situation.
2. Arrival to the Damaged Site
   Because we are your local franchise, SERVPRO of North Cabarrus County & China Grove can arrive quickly to any emergency. We can be on site to begin the restoration process within a few hours. This fast response can make a huge difference if your home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall.
3. Inspection and a Verbal Briefing
   Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. They will provide a verbal briefing so that you are aware of what will happen next. Our quick 24 hour response will allow us to begin mitigation as soon as possible to prevent any further damage before they begin any necessary work. The 24 hour period after damage has occurred is crucial. SERVPRO of North Cabarrus County & China Grove’s fast response will allow you to have your home back sooner.