Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of North Cabarrus County & China Grove today at  704-939-1944 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.

Office Spring Cleaning Tips

4/27/2020 (Permalink)

Sort, organize and disinfect your work space this spring!

The birds are chirping and the temperatures have warmed up—spring is finally here! Spring cleaning is a tradition allowing us to freshen up our environment and get a head start on the hectic seasons of spring and summer. While many people deep clean their homes, this is also a great time to clean and organize your business.

SERVPRO® of North Cabarrus County & China Grove can help get your facility in tip top shape. Our SERVPRO® Franchise Professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as services including: upholstery and drapery cleaning, hard floor cleaning and care, and odor deodorization. 

A clean environment is a healthy environment! Improve your living and work spaces this spring. If you need a little help, SERVPRO® of North Cabarrus County & China Grove has the tools to make your home or business sparkle in no time!

Spring Cleaning Your Workspace

• Divide Your Workspace Into Zones:

Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

• Keep Only What You Need At Arms Length:

Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you’ve established for them.

• Sort Your Catch-All Drawer:

Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn’t being used.

• Eliminate Digital Clutter:

Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files–with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

• Create A Daily Paper System:

Consider creating hanging files or baskets labeled “To Read,” “To Do,” and “To File.” Establish set days for each, so that you don’t get behind or feel the overwhelming need to do everything at once.

• Disinfect Regularly:

Prevent the buildup of dust, dirt, food stains and fingerprints. Wipe down your desk, phone, and keyboard and monitor once a week with disinfecting wipes.

Holiday Carpet and Upholstery Cleaning

12/2/2019 (Permalink)

Let the professionals at SERVPRO handle your holiday carpet cleaning.

It’s official; the holidays are upon us. The countdown begins to the numerous holiday dinners, parties and house guest that you will entertain in your home. You are the prepared hostess, making sure that every detail is planned perfectly, each meal prepped and everyone’s favorites accounted for and every gift bought, wrapped and placed under the Christmas tree. But is your home ready? Are your carpets and upholstery really clean?

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. Vacuuming is a key component to proper care and maintenance of carpet. IICRC states that 79% of soil in carpet is dry soil.  All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet. Preventative maintenance actions include: 

• Regular vacuuming
• Spot removal
• Plaiting the carpet to prevent matting,
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of your carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet by offering a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, the team at SERVPRO® of North Cabarrus County & China Grove will get the job done right. Give us a call for your holiday carpet cleaning needs. (704) 939-1944.

Get your HVAC unit ready for this summer

5/14/2019 (Permalink)

Is your HVAC unit ready for this summer?

Give your HVAC unit a tune-up

It is that time of year when the temperatures are rising outside and you are thinking about turning on the air-conditioning for the first time this season. There are a few things you should know to help maintain your HVAC unit as we get closer to the hotter days of summer.

Start off by making sure you set the unit to cold. Sounds obvious. But the last time you may have looked at it, you were running the heat.  Next, take a look at the outdoor unit. Is  it clear of debris.? As we transition into the summer months, be sure to remove any obstructions.  Have your heating and cooling system inspected by a qualified service professional at least once a year to be sure that it is running at optimal efficiency and to diagnose any potential problems. This is a great time to add any additional Freon your unit may be lacking or make any repairs to the system before you put it into overdrive this summer. Remember to replace the air filters on your HVAC unit at least every 90 days to prolong its life and increase its efficiency. This also helps limit the allergen in the air. As you are conducting this annual upkeep, consider having your air ducts cleaned each season as well. This is a service that our team at SERVPRO of North Cabarrus County & China Grove can help you out with. Cleaner air means easier breathing. Also dirty systems work harder and use more energy. Our trained professionals can provide cleaning services that restore peak energy efficacy, eliminate offensive odors and improve the indoor air quality of your home.  So before you crank up the air this summer, make sure you call the team at SERVPRO of North Cabarrus County & China Grove help you get your HVAC unit in check.

Air Ducts and HVAC Cleaning

6/6/2018 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

SERVPRO of North Cabarrus County & China Grove Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

 However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, 704-939-1944!

Spring Cleaning

5/30/2018 (Permalink)

‘Tis the season for spring cleaning!

The worst of winter is over, we have changed the clocks, flowers are blooming and pollen is in the air. It is time to start tackling those household items on your to-do lists. We know that it may not be the most exciting task undertaking spring cleaning in your home, so make your life a little easier this year and consider calling SERVPRO of North Cabarrus County & China Grove to help you cross carpet cleaning off your list.

Most people know SERVPRO of North Cabarrus County & China Grove as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can make a dirty home as good as new. We have the industry experience and expertise to provide a deeper clean than your basic home cleaning service. Our hot water extraction process allows our professional carpet cleaning to address moderate and heavy soil conditions in your carpets. Our state-of-the-art equipment removes trapped soils and dirt from deep within your carpet’s pile and backing. Generally, a good rule of thumb is to have your carpets professionally clean every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until your carpets look dirty, the carpets may never be restored to their original appearance. Dirt builds up in layers, so when a carpet looks dirty, you are only seeing the dirt at the tips of the fibers. But there is more dirt hiding below the surface, down near the base of the pile, actually causing damage to your carpet. When the carpet is saturated with dirt, the soil has penetrated crevices and becomes firmly lodged.  Even the highest-quality carpet can show soiling over time. Decide to protect your investment by calling our team to clean and maintain your carpet. We also specialize in stain removal and offer stain resistance applications for an added level of protection to your carpets daily traffic and wear and tear. Give our team a call and cross carpet cleaning off your list of things to-do! - 704-939-1944

Have you ever wondered how Ozone Removal Works?

5/29/2018 (Permalink)

A common question people have about using ozone is exactly how an ozone machine is able to remove odors from houses and/or businesses.  Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.

 Ozone (O3) is a highly reactive molecule that is very quick to chemically react with particles it comes into contact with.  Ozone is able to penetrate into air, walls, ceilings, ductwork, carpet fibers, gaps between floorboards, and cracks in walls areas thereby destroying odors that it finds there by breaking down odor-causing molecules in any area where air is allowed to flow. The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell.

Have you ever wondered how Ozone Removal Works?

8/17/2016 (Permalink)

A common question people have about using ozone is exactly how an ozone machine is able to remove odors from houses and/or businesses.  Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.

 Ozone (O3) is a highly reactive molecule that is very quick to chemically react with particles it comes into contact with.  Ozone is able to penetrate into air, walls, ceilings, ductwork, carpet fibers, gaps between floorboards, and cracks in walls areas thereby destroying odors that it finds there by breaking down odor-causing molecules in any area where air is allowed to flow. The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell.